Shipping & Tax Policy
SOUKE Stock its products in China mainly (We will soon stock products in the U.S.A. also). Therefore, we have different shipping and tax policy for different country cyclists. Please refer to the below detailed info to get to know how exactly we charge the shipping and tax, and how we handle your order to your country. If you cannot find answers please, feel free to contact us: email@example.com
Detailed Shipping Policy
Free Shipping Policy
We For Worldwide cyclists, SOUKE provide FREE SHIPPING for any order over 99USD. We will use standard shipping method to ship the free shipping orders. and shipping time ranges from 7~30 days varies from countries to countries. Normally for North America, Asia and European countries, shipping is around 10~15 days, while for some remote countries, shipping time can be 15~30 days. If you cannot wait for that long, you can also chose to pay extra money and we will use Fast Shipping Fedex, DHL, UPS, EMS, etc to ship your order, which will take only 3~7 business days normally.
Other Shipping Policy
We normally handle the order within 3 days after the order is received and the order will be shipped from our base in China directly with Express shipping like DHL, Fedex, UPS, EMS, which mormally takes around 3~7 business days. If your order is not over 99USD, or you prefer fast shipping. You will need to pay a range from
8~20USD for shipping based on the order weight and location (Regular
countries like United States, Asia countries, and European countries,
the shipping cost is from 8USD, while for the remote countries like
Brazil, Russia, etc, the shipping cost might be over 20USD).
Shipping to Remote Area
We ship to remote countries and zones like Afria, South America countries, Islands, etc. The shipping cost might be over 20USD at checkout. However, the shipping cost might be more expensive and varies from time to time for these places. Therefore, we might contact you for shipping cost difference after you place your order if we find the exact shipping cost is beyond what you have paid.
Out of Stock Situation
Normally we prepare enough stock for our products. But during hot seasons or holidays, there might be out-of-stock issues. If that happens, we will contact you within 24 hours to offer choices for you to exchange, refund, wait or help ship the order from other warehouse with bit longer shipping time.
/ Purchasing Taxes
All the orders are TAX FREE or TAX Included. You don’t need to pay extra purchasing tax at checkout.
/ Custom Taxes
As the order will be international shipment, there might be custom duties after the products arrive your own country. Please note custom tax is charged by Custom Office in your own country, not us. And the custom duty cost is based on different country laws and the products you purchased. (Check Custom Tax Rate Reference Here)